Build Your Nearshore Team in Mexico
Own your operation. Reduce costs. Scale fast — with teams built for you, by you.
SERVICES
What We Offer
Captive Center Setup
We help you stand up your branded nearshore operation — from pilot team to full-scale center.
Talent Acquisition & HR
We recruit and retain top-tier, bilingual professionals — aligned with your processes and culture.
Compliance & Admin
From labor law to contracts and payroll, we ensure your team runs smoothly and risk-free.
Infrastructure & Workspace
Remote, hybrid, or in-office — we provide everything your team needs to work securely and efficiently.
Strategic Oversight
We provide local leadership, performance monitoring, and planning — so you’re never flying blind.
Optional Build-Operate-Transfer (BOT)
Get started fast — and transition to full ownership when you’re ready.
Approach
Build With Control. Scale With Confidence.
With NEAR-X, you own your nearshore team — while we handle setup, HR, infrastructure, and compliance. It’s your operation, your IP, your culture.
Phase 1: Pilot Team (3–10 people)
Agile, low-risk, and fast to launch
This initial phase is ideal for organizations looking to validate the nearshore model with minimal commitment. You can get started with a small, high-impact team focused on specific functions like DevOps, support, or QA — all while we handle setup, HR, and admin behind the scenes.
What’s included:
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Targeted recruitment for defined roles
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Remote work or shared workspace setup
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Full onboarding, HR, and compliance support
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Dedicated collaboration with U.S. teams
Benefits:
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Launch within weeks, not months
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Test processes and quality before scaling
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Minimal investment and high flexibility
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Full transparency and reporting
Goal:
De-risk your nearshore entry by proving value, process fit, and team alignment before committing to long-term scale.
Phase 2: Expansion Unit (10–50 people)
Structured growth with scalable operations
Once the pilot is successful, this phase allows you to expand into multi-functional teams with leadership support and clearer governance models — while retaining flexibility and control.
What’s included:
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Functional teams (Engineering, CX, IT, Ops, Finance)
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Dedicated team leads and bilingual staff
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Optional branded workspace or private office
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Performance metrics, tracking, and compliance reporting
Benefits:
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Increased output with full visibility
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Enhanced collaboration and team ownership
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Operational maturity without losing agility
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Better alignment with your long-term goals
Goal:
Grow efficiently with structure and oversight, while still retaining adaptability and close coordination with HQ.
Phase 3: Dedicated Operation (50+ people)
A fully-owned, scalable nearshore operation
This final phase is for organizations looking to establish a permanent, branded presence in Mexico with complete operational control. Near-X helps you set up your own captive center with dedicated leadership, infrastructure, and long-term scalability.
What’s included:
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Dedicated branded office or custom space
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Your own HR, IT, admin, and legal structure
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Local leadership, governance, and ownership
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Custom processes, systems, and reporting
Benefits:
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Long-term cost savings
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Full brand and culture integration
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Intellectual property control and compliance
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End-to-end scalability, managed your way
Goal:
Operate a fully-integrated, nearshore team that feels like — and functions as — a true extension of your company.
Launch Your Nearshore Operation — Without the Overhead
From a 5-person pilot to a 100+ person captive center, we manage the details so you can focus on performance, control, and growth.
From Setup to Scale — We’re With You at Every Stage
Our flexible model grows with you — across every phase of your nearshore journey.